Website Review Questionnaire

Please spare 15 minutes to review our new matchmaking website. Your honest feedback will help us improve before launch.

What do you think this website offers?

Who do you think the website is designed for?

What was the first thing that caught your attention?

Did the homepage feel professional and trustworthy?

Yes

Why or why not? (regarding feeling professional and trustworthy)

Was it easy to find information about our matchmaking service?

Yes

Could you easily find the registration or contact button?

Yes

Were any pages confusing or difficult to navigate?

Did the website work well on your phone or tablet?

Yes

Didn't test

How would you rate the overall design? (1–10)

Do the colours, photos, and logo feel suitable for a premium matchmaking service?

Yes

Is the website visually appealing?

Yes

Did anything on the website look outdated or unprofessional?

After browsing the site, can you explain how the matchmaking process works?

Was the difference between matchmaking and ordinary dating apps clear?

Yes

What information was missing that you would want before joining?

Did you feel safe sharing personal information on this website?

Yes

Did the site clearly explain privacy, confidentiality, and member screening?

Yes

What would increase your trust in the company?

Was the English easy to understand?

Yes

(For Thai speakers) Was the Thai language natural and professional?

Yes

N/A

Were the service descriptions too short, too long, or about right?

Too Short

About Right

Too Long

How easy was it to complete the inquiry or profile form? (1–10)

Which questions in the form felt unnecessary or too personal?

Did you stop at any point during the form? If yes, where?

Was pricing easy to find and understand?

Yes

Based on the website, would you expect this service to be budget, standard, or luxury?

Budget

Standard

Luxury

Does the website explain why the service is worth the price?

Yes

What did you like most about the website?

What did you like least?

What is the one thing you would change before launch?

After visiting the website, would you consider joining or contacting us?

Yes

Why or why not?

Would you consider joining this matchmaking service?

Yes

Maybe

What concerns would you have before joining?

Do you understand the benefits of using a professional matchmaker rather than dating apps?

Yes

Is the process for Thai ladies and foreign gentlemen clearly explained?

Yes

What would encourage you to sign up?

Your Details

Please provide your name and email.

Name

THAI SOULMATE

EXCLUSIVE

1-2-1 MATCHMAKING SERVICE

100% Confidential Service

Direct Messaging

Instant Confidential Chat

WhatsApp LINE Email

Phone Concierge

Direct Voice Inquiries

+66 6369 15263 +66 6369 15264

Mon – Fri: 10:00 – 20:00 (ICT)

Social Media

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Website Review Questionnaire

1. First Impression (first 30 seconds)

2. Ease of Use

3. Design & Branding

4. Understanding the Service

5. Trust & Safety

6. Content Quality

7. Registration / Inquiry Process

8. Pricing & Value

9. Overall Experience

10. Matchmaking Service Specific

11. Reviewer Information